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You must log in or register to reply here. Show hidden low quality content. Very disappointing. Because you can't do diddly squat without having been registered! I will endeavour to get this all sorted for you tomorrow. Yesterday I was told the documents had been approved and the payment would be made this morning. Joined Jun 19, Location Out of space. Joined Feb 22, Location Earth. I have PM'd the Betway rep but no reply yet. Search Advanced searchβ¦. At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff. Thread starter irmster Start date May 22, Joined May 5, Location UK. Got the money in my credit card after 5 days, so kudos to these guys! Members iGaming Reps Registered members Current visitors. Thanks, Tom. Hippodrome Casino part of Betway group payment shenanigans. I then called back and was told the form had not been approved yet. Groups Public Events. Log in. I submitted my documents on 19 May and received an email saying they had received them. Hippodrome has still much to improve regarding their customer support and withdrawal timeframes, but when it comes to paying they are rock solid! Sounds as if Betway needs to take a leaf from the 32Red payment policy book! ValDes Experienced Member. I've hit some good runs there and made two cashouts for about approximately euros from only 50 euros deposit. Last edited: May 23, Anyway, hopefully it's been done and I can enjoy my hols. So we are looking at the best part of a week or more before they release the payment, which I have never experienced with an MGS casino. Search forums. For a better experience, please enable JavaScript in your browser before proceeding. I am going on hols tomorrow so just wanted it sorted as I don't want to be chasing it while I away! I've flagged this up with their head of online. So I signed and dated the form and sent it back. Log in Register. Search titles only. Registration is fast, simple and absolutely free so please, join Casinomeister here! Now I have been told operations need another 48 hours to review the form. Accept Learn moreβ¦.{/INSERTKEYS}{/PARAGRAPH} {PARAGRAPH}{INSERTKEYS}Submit Complaint. Thing to remember for everybody is that CS are outsourced on most MG casinos. Paperwork and documentation part of it always sucks but is necessary. Hopefully gets to you soon! There is a 48 hour 'pending period'. Joined May 13, Location Perth, Australia. JavaScript is disabled. Joined Jun 5, Location Sweden. Play Responsibly. I then received an email saying I hadn't completed the 'deposit authorisation form' which is true, as they never sent it to me or mentioned it when I called up. Nothing happened so I called up and was told by the support person that 'operations' are responsible for the payment so they couldn't tell me why it hadn't been made. Media New media New comments Search media. Different jurisdictions and payment terms. Never fear the rep has responded and escalated your issue. New posts. You'll find 'sylvie' on 7sultans is also on Gaming Club and River Nile etc.